SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you make a purchase from the Lakanto Egypt online store, we collect personal information you provide—such as your name, address, email, and phone number—as part of the transaction and fulfillment process through our e-commerce platform.

When you browse our website, we also automatically receive your device’s IP address. This helps us better understand your browser and operating system, which we use to improve website functionality and user experience.

Email Marketing (if applicable): With your consent, we may send you promotional emails about new products, offers, or store updates. You can opt out at any time by using the unsubscribe link in our emails.

SECTION 2 – CONSENT
How do we get your consent?
When you provide personal information to complete a purchase, verify your payment, arrange for delivery, or process a return, we interpret this as your consent to collect and use the data for those specific purposes.

For secondary purposes—such as marketing—we will either request your explicit consent or give you the option to decline.

How do I withdraw my consent?
You may withdraw your consent at any time by contacting us.

SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – PAYMENT PROCESSING
Our online store operates on a secure and trusted e-commerce platform hosted with secure infrastructure.

Payments:
We use Fawry, a reputable Egyptian payment provider, to securely process all payments. When you choose to pay through Fawry, your payment is handled directly by their secure gateway. Lakanto Egypt does not collect, store, or access your credit or debit card details.

Fawry complies with PCI-DSS (Payment Card Industry Data Security Standard) requirements to ensure the secure handling of your payment information. For further details, we recommend reviewing Fawry’s privacy policy.

SECTION 5 – THIRD-PARTY SERVICES
Third-party providers we work with will only collect, use, and disclose your information to the extent necessary to perform services on our behalf.

Some of these providers (such as payment processors) have their own privacy policies. We encourage you to read their terms, especially if they operate in different jurisdictions, as your data may be subject to foreign laws.

When you leave our website or are redirected to a third-party platform, this privacy policy no longer applies.

SECTION 6 – SECURITY
We apply industry best practices to protect your personal information. Your data is stored in secure environments and transmitted via encrypted SSL connections.

While no method of transmission over the internet is 100% secure, we meet all applicable data protection standards and regularly update our systems to enhance security.

SECTION 7 – COOKIES
Our website uses cookies to improve your shopping experience. These may include:

• cart_hash, items_in_cart – to keep track of your cart contents

• session_id – to store your session details

• Analytics and cart reminder cookies (only if you’ve consented)

You can control cookie settings through your browser, but disabling them may limit certain features.

SECTION 8 – AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your country, or that you have provided consent for any minor dependents to use the website.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We may update this policy from time to time. Any changes will take effect immediately upon being posted on the website. If significant changes are made, we will notify users via the site.

If our business is acquired or merged, your information may be transferred to the new entity to ensure continued service.

QUESTIONS AND CONTACT INFORMATION
To request access to, correction of, or deletion of your personal data—or for any questions regarding this policy—please contact our Privacy Compliance Officer: